Effective Date: 4th July 2024

1. Introduction

Welcome to SKL Surveyors. We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.sklsurveyors.co.uk, use our services, or interact with us in any other way.

2. Information We Collect

We may collect and process the following types of information:

2.1 Personal Identification Information

  • Name
  • Address
  • Email address
  • Phone number

2.2 Non-Personal Identification Information

  • Browser type
  • Operating system
  • Pages visited on our website
  • Time and date of visit
  • Referring site details (such as the website you came from)

2.3 Surveyor Service Data

  • Property details
  • Survey reports
  • Client feedback and communication

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing and managing your account
  • Supplying our services to you
  • Improving our website and services
  • Communicating with you, including responding to inquiries and sending updates
  • Conducting surveys and feedback for quality assurance
  • Complying with legal obligations

4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:

  • Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
  • Legal Requirements: We may release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information. Your personal data is stored in secure networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential.

6. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

  • The right to access – You have the right to request copies of your personal data.
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe